{"id":73557,"date":"2025-05-04T15:17:36","date_gmt":"2025-05-04T13:17:36","guid":{"rendered":"https:\/\/www.zigarren.zone\/?p=73557"},"modified":"2025-08-11T09:13:38","modified_gmt":"2025-08-11T07:13:38","slug":"urs-portmann-cigar-sales-2","status":"publish","type":"post","link":"https:\/\/www.zigarren.zone\/en\/urs-portmann-zigarrenverkauf\/","title":{"rendered":"Urs Portmann on cigar sales, counselling &amp; empathy"},"content":{"rendered":"<p><strong>Urs Portmann<\/strong> is much more than a cigar salesman - he is a true original in the industry. In an exclusive video interview, he reveals what makes a good specialist retailer, why <strong>Empathy<\/strong> is more important than sales pressure and why the <strong>stationary trade<\/strong> remains irreplaceable. Anyone who wants to learn how to not only serve customers, but also inspire them, should not miss this interview.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p style=\"font-size:18px\">\ud83d\udc49 <strong>Before we go any further:<\/strong> Get exclusive cigar stories, insider tips and background knowledge - for subscribers only. No advertising. Just pure enjoyment. <a href=\"https:\/\/www.zigarren.zone\/insider\/\">Now <strong><span style=\"text-decoration: underline;\">free of charge<\/span><\/strong> Become a cigar.zone INSIDER<\/a>. ONLY IN GERMAN LANGUAGE.<\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>You can experience this in the video and this article<\/h2><nav><ul><li class=\"\"><a href=\"#jetzt-das-video-ansehen-bitte-klicke-auf-das-cover\">Watch the video now: Please click on the cover<\/a><\/li><li class=\"\"><a href=\"#das-video-urs-portmann-uber-verkauf-mit-personlichkeit\">The video: Urs Portmann on selling with personality<\/a><\/li><li class=\"\"><a href=\"#was-verkaufer-von-urs-portmann-lernen-konnen\">What salespeople can learn from him<\/a><\/li><li class=\"\"><a href=\"#stationarer-handel-mit-seele\">Stationary retail with soul<\/a><\/li><li class=\"\"><a href=\"#fazit-urs-portmann-inspiriert-weit-uber-die-zigarrenwelt-hinaus\">Conclusion: Urs Portmann inspires - far beyond the world of cigars<\/a><\/li><li class=\"\"><a href=\"#h-was-ist-deine-meinung-zu-diesem-beitrag-hinterlasse-uns-einen-kurzen-kommentar-ohne-registrierung-im-anschluss-an-diesen-beitrag\">We need your opinion When was the last time you felt really well advised?<\/a><\/li><li class=\"\"><a href=\"#tipp-noch-mehr-interviews-und-dokumentarfilme\">Tip: Even more interviews and documentary films<\/a><\/li><li class=\"\"><a href=\"#ressourcen-zum-thema\">Resources on the topic<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"jetzt-das-video-ansehen-bitte-klicke-auf-das-cover\">Watch the video now: Please click on the cover<\/h2>\n\n\n\n<p>Watch on Vimeo if you don't have a YouTube account:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Cigar sales with heart - an interview with Urs Portmann\" src=\"https:\/\/player.vimeo.com\/video\/1081248217?dnt=1&amp;app_id=122963\" width=\"640\" height=\"338\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Watch on YouTube:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/youtu.be\/IInSU4bhUVM\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" width=\"1000\" height=\"529\" src=\"https:\/\/www.zigarren.zone\/wp-content\/uploads\/2025\/05\/urs_portmann_video_cover.jpg\" alt=\"Urs Portmann - Selling like a gentleman.\" class=\"wp-image-73567\" srcset=\"https:\/\/www.zigarren.zone\/wp-content\/uploads\/2025\/05\/urs_portmann_video_cover.jpg 1000w, https:\/\/www.zigarren.zone\/wp-content\/uploads\/2025\/05\/urs_portmann_video_cover-768x406.jpg 768w, https:\/\/www.zigarren.zone\/wp-content\/uploads\/2025\/05\/urs_portmann_video_cover-18x10.jpg 18w, https:\/\/www.zigarren.zone\/wp-content\/uploads\/2025\/05\/urs_portmann_video_cover-624x330.jpg 624w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"das-video-urs-portmann-uber-verkauf-mit-personlichkeit\">The video: Urs Portmann on selling with personality<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201eThat's how every conversation begins: Not with the product, but with the person.\u201c - Urs Portmann<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>In the video, he talks openly and authentically about his decades of experience in cigar sales. He provides personal insights into the everyday life of his specialised shop in <strong>Kreuzlingen<\/strong> and explains why genuine advice and listening are more important today than ever.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"was-verkaufer-von-urs-portmann-lernen-konnen\">What salespeople can learn from him<\/h2>\n\n\n\n<p>No matter whether you sell cigars, cars or fashion <strong>its principles are universal<\/strong>. His strength lies not in pushing, but in understanding. For him, people take centre stage, not the product.<\/p>\n\n\n\n<p style=\"font-size:1em\">\ud83d\udd11 <strong>His sales approach:<\/strong> Consultancy begins with listening. Those who engage with their counterparts sell more - and more sustainably.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"stationarer-handel-mit-seele\">Stationary retail with soul<\/h2>\n\n\n\n<p>In the age of online shopping and algorithms <strong>Urs Portmann<\/strong> of what real specialised trade can achieve: Encounters, trust, time. For him, one thing is clear:<\/p>\n\n\n\n<p style=\"font-size:1em\"><em>\u201ePersonal contact remains irreplaceable - also in the future.\u201c<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fazit-urs-portmann-inspiriert-weit-uber-die-zigarrenwelt-hinaus\">Conclusion: Urs Portmann inspires - far beyond the world of cigars<\/h2>\n\n\n\n<p>This interview is more than just a conversation about cigars. It is a plea for <strong>Appreciation, humanity and genuine advice<\/strong>. If you want to know how to sell with heart, you shouldn't miss this video.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-was-ist-deine-meinung-zu-diesem-beitrag-hinterlasse-uns-einen-kurzen-kommentar-ohne-registrierung-im-anschluss-an-diesen-beitrag\">We need your opinion When was the last time you felt really well advised? <\/h2>\n\n\n\n<p>Share your experience in the comments - we look forward to hearing your story! Leave us a short comment! Without registration, following this post.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tipp-noch-mehr-interviews-und-dokumentarfilme\">Tip: Even more interviews and documentary films<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.zigarren.zone\/de\/blog\/marktplatz\/videos\/filmdokumentation\">Please click here<\/a> \ud83d\ude00<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ressourcen-zum-thema\">Resources on the topic<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.portmanntabak.ch\/\" target=\"_blank\" rel=\"noreferrer noopener\">Urs Portmann Tabakwaren AG<\/a><\/p>\n\n\n\n<p><strong>Kreuzlingen:<\/strong><\/p>\n\n\n\n<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d3471.331264161065!2d9.16628037709!3d47.65562687119435!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x479af6e05e362e23%3A0xac82ae5b9161c5ff!2sUrs%20Portmann%20Tabakwaren%20AG!5e1!3m2!1sde!2sch!4v1746294037161!5m2!1sde!2sch\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>St. Gallen, La Casa del Habano by Urs Portmann<\/strong><\/p>\n\n\n\n<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d3486.8374132224203!2d9.369001677079886!3d47.42194597117341!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x479b1e4e8613cc37%3A0x27e6148631ac6456!2sUrs%20Portmann%20Tabakwaren%20AG!5e1!3m2!1sde!2sch!4v1746294096098!5m2!1sde!2sch\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"472\" height=\"708\" src=\"https:\/\/www.zigarren.zone\/wp-content\/uploads\/2024\/05\/vasilij_100_csf54279.jpg\" alt=\"\" class=\"wp-image-73395\" style=\"aspect-ratio:1;object-fit:contain;width:359px;height:auto\" srcset=\"https:\/\/www.zigarren.zone\/wp-content\/uploads\/2024\/05\/vasilij_100_csf54279.jpg 472w, https:\/\/www.zigarren.zone\/wp-content\/uploads\/2024\/05\/vasilij_100_csf54279-8x12.jpg 8w\" sizes=\"(max-width: 472px) 100vw, 472px\" \/><\/figure>\n\n\n\n<p><strong><strong>More smoke. With me.\ud83d\udca8\ud83e\udd17<\/strong><\/strong><\/p>\n\n\n\n<p>YOUTUBE \ud83d\udcfa <a href=\"https:\/\/www.youtube.com\/@genussmitvasilij\" target=\"_blank\" rel=\"noreferrer noopener\">@genussmitvasilij\u00a0<\/a>\u00a0<\/p>\n\n\n\n<p>INSTAGRAM \ud83d\udcf8 <a href=\"https:\/\/www.instagram.com\/v4silij\/\" target=\"_blank\" rel=\"noreferrer noopener\">@v4silij\u00a0<\/a>\u00a0<\/p>\n\n\n\n<p>INSTAGRAM \ud83d\udcf8 <a href=\"https:\/\/www.instagram.com\/zigarrenzone\/\" target=\"_blank\" rel=\"noreferrer noopener\">@zigarrenzone\u00a0<\/a>\u00a0<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"label\">You are here:<\/span> <span class=\"last\">Home page<\/span><\/p><\/nav>","protected":false},"excerpt":{"rendered":"<p>Urs Portmann is much more than a cigar salesman - he is a true original in the industry. In this exclusive video interview, he reveals what makes a good...<\/p>","protected":false},"author":2,"featured_media":73569,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6665],"tags":[6666,583],"class_list":["post-73557","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-video","tag-cigar-talks","tag-urs-portmann-tabakwaren-ag","post_format-post-format-video",""],"jetpack_featured_media_url":"https:\/\/www.zigarren.zone\/wp-content\/uploads\/2025\/05\/urs_portmann_verkaufen_cover_blog.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/posts\/73557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/comments?post=73557"}],"version-history":[{"count":0,"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/posts\/73557\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/media\/73569"}],"wp:attachment":[{"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/media?parent=73557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/categories?post=73557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zigarren.zone\/en\/wp-json\/wp\/v2\/tags?post=73557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}